Are you having trouble uploading your estimate? Are you seeing one of the following error messages?
The estimate is not committed.
Mitchell Estimating
You need to commit your estimate.
Calculate the estimate.
On the File menu, do one of the following:
Click Commit.
Click Commit & Close.
Click Commit, Print, & Close.
The Title bar indicates that this is a committed estimate and displays the supplement and correction number (both are 0 for the original estimate). These numbers are incremented each time a change is made that generates a supplement or correction.
If Automatic Export is active, but the export folder has been deleted, you are prompted to create the folder. Click Yes to automatically create the export folder and export the estimate to it.
CCC
You need to lock your estimate in your estimating software.
Audatex
You need to mark your estimate as complete in your estimating software.
After entering your VIN or claim number, are you being prompted asked for an Organization ID, User ID, and Password?
You may be using an incompatible browser. RepairCenter Connect is designed to work with Internet Explorer version 10 or 11. If you are using Internet Explorer, use the following steps to enable browser compatibility mode.
Open Internet Explorer.
Press the ALT key to display the menu bar.
Tap or click Tools, and then tap or click Compatibility View settings.
Verify that mymitchell.com is in the top box.
Click Add this site.
Click Close or OK.
Are you having trouble logging on to WorkCenter/RepairCenter Connect?
You may be using an incompatible browser. RepairCenter Connect is designed to work with Internet Explorer version 10 or 11. If you are using Internet Explorer, use the following steps to enable browser compatibility mode.
Open Internet Explorer.
Press the ALT key to display the menu bar.
Tap or click Tools, and then tap or click Compatibility View settings.
Verify that mymitchell.com is in the top box.
Click Add this site.
Click Close or OK.
Do you need help making your estimating system work with RepairCenter Connect?